Help for families
Doodle Dare Support
Get help with a purchase, missing Stars, a drawing result, a safety concern, or an installation that is not behaving as expected.
Support information updated: 19 August 2026
Find and copy the Support ID
In Doodle Dare, open the profile, enter grown-up settings, and use the Copy button beside Support ID. The Support ID helps us find the correct installation without asking for a child’s email account.
What to include
For faster help, send:
- The Support ID.
- Whether the device is an iPhone, iPad, or Android device and the app version if known.
- A short description of what happened and the approximate time.
- For a purchase issue, the store transaction identifier or receipt screenshot with unnecessary payment details hidden.
Quick things to try
Check the internet connection, close and reopen the app, and try again. If an AI evaluation fails, the game should return the Gem or Stars reserved for that attempt. Apple and Google Sandbox purchases require a correctly configured test account and do not use a normal production Apple or Google account.
Safety and privacy reports
For an unsuitable prompt, nickname, score, or privacy concern, include the Support ID and approximate time. Avoid sending a child’s full name, address, school, contact details, or any unrelated private information.
Contact Doodle Dare support
Email [email protected]. We will use the information only to understand and respond to the request.
This information is written in plain language for families and is not a substitute for professional legal advice.
